FAQ

2018-06-09 1078

FAQ

 

 

 

Q1: What’s the industry development of your factory?

A: Our factory has been specializing in this area for over 10 years with 8-year 
    exporting experience. We export  to many countries around the world. 

Q2: How do you regulate the quality of products?

A: We have professional QC team, who will supervise and inspect strictly 
    each links from production to packaging, and professional inspection 
    reports can be provided for customers before delivery.

Q3: Why should choose DOMBOK?

A: Since our goods are always in the stable quality level and we have years of 
    experience in exporting, we are professional in shipping documents and 
    various certificates for customers in different countries. Our satisfying 
    post-sale service can help clients to solve all kinds of problems and 
    create their special sales orientation.

Q4: Can I get samples? How long is the sample lead time? Do I need to pay for it?

A: We can offer free sample for the new idea of old customers. For new 
    customers, sample charge is required, which can be returned once you 
    place an order. Therefore, sample is free of charge!

Q5: What is the MOQ?

A: Small MOQ or no MOQ for normal products. It will be a chance for our customers     to expand their markets.

Q6: Can you OEM?

A: OEM is always available. Our professional engineers are not only able 
    to give advice to customers, but also can design the package box 
    according to customer’s needs.

Q7: How long is the production lead time?

A: Usually, a 20GP needs 30 days, a 40HQ needs 35 days and two 40HQ 
    need 45 days. But if it is an urgent order, we will try our best to reduce 
    the production lead time.

Q8: How about the payment method?

A: T/T will be the best, but it is negotiable if you want to pay in another way. 

Q9: What’s the feature?

A: High cost-performance, delivery on time always, quick response. 
    Customized are welcome too.

 

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